Solutions to make decisions based on behaviors


SmartSoft was founded in 2002, with the purpose of its founders to develop the best solution for fraud and money laundering prevention for the financial sector. Along with its service vocation, the culture of the company is focused on our customers, who in turn, have become our best references.

We are proud of our ethics, of maintaining a long-term relationship with our customers and collaborators, and of maintaining a proactive attitude and always being flexible to the needs and challenges faced by our customers.

We have evolved throughout time, adapting to the requirements of the market and to new trends to incorporate state-of-the-art technology.

Our hallmark product, Sentinel, is currently used in 15 countries by more than 150 financial institutions.

We have direct offices in Costa Rica, Mexico, United States, and Panama.


Position ourselves as leaders in solutions to make decisions based on behaviors.

Mission Statement

Contribute in the profitability and sustainability of our customers through a decision-making process based on behaviors.


Appreciation of the individuality of each person and the role they play in the organization are pillars in the vision of SmartSoft. Accordingly, the company relies on respect, trust, safety, and commitment with the following objectives.

  • Integrity: We are honest and ethical with our customers and with our work colleagues.
  • Passion: We feel excited with what we do and fully enjoy it, trying to understand our customers and exceed their expectations.
  • Innovation: We constantly contribute our ideas and create more efficient ways to perform, both in the systems we offer to our customers and in our daily activities.
  • Teamwork: We complement our weaknesses with the strengths of our work colleagues; we listen to and consider their opinions, working hand in hand to attain the objectives proposed.
  • Commitment to Excellence: We work diligently to achieve the objectives, doing it right from the first time.
  • Respect: Our actions and treatment are guided by kindness, deference, and consideration for others.


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